Privacy Policy

The following privacy policy governs the online information collection practices of New England Nauticals (“NEN”). Specifically, it outlines the types of information that we gather about you while you are using the website.

NEN doesn’t sell, share, trade or rent any of your personal information to/with third parties and use measures to protect the security and confidentiality of it.  Your information is shared only with trusted third party service providers who manage our website infrastructure. These third parties provide services to keep our web site reliable and secure, and to provide website analytics, manage our shopping cart and process credit card transactions.  These third parties are not authorized to discuss, disclose or make any use of your personal information except as necessary to provide such services.

NEN collects information about you to facilitate your shopping experience.

When you order from the NEN website, we collect your name, e-mail address, shipping address and phone number, billing address and phone number, and credit card number.  This information is used to process your order, track your shipment, and contact you with order questions.

When you visit our website, we track data associated with this visit.  This anonymous data includes page hits, unique visitors, links that bring people to our site, pages you visit on our site, which browser you used to view our site and any search terms you may have entered on our site.  Your identity is revealed only when you make a purchase or create an account.

When you place an order on the NEN website, we use your information to process your order.  We may send you an email to confirm or to update you on your order.  We may also need to contact you by regular mail, email or phone if we have any questions about your order.

When you order or create an account on our website, we’ll use the information to send email to you about news, products, services or promotions, unless you indicate you do not wish to receive such e-mail.  To discontinue hearing from NEN follow the instructions at the bottom of one of our e-mail messages.   ( ADD UNSUBSCRIBE- somewhere??)

NEN or our third party service providers may disclose individual information only if we or they believe it’s necessary to comply with applicable laws.

NEN does not sell or ship any items ordered through our website directly to anyone we know to be under the age of 18, nor do we collect any personal information from anyone we know to be under the age of 18.

NEN uses browser cookies to determine when you or someone using your computer returns to our website.  As a result, we’re able to offer a more personalized website experience.

By using the NEN website, you are agreeing to let us collect and use your information as we describe in this Privacy Policy.  If we change our policies, we will post any changes on the NEN website.

This policy was last modified: June, 2018

Terms and Conditions:

Payments: New England Nauticals accepts all major credit cards and paypal. Credit cards and paypal are charged for full amount at the time of purchase. 

Variations:  Our products are hand crafted one at a time; slight variations can be expected and is what makes your piece uniquely and special.