Frequently Asked Questions
How long does it take to get my order?
Typically10-14 days as each piece is hand made to order. If need your piece sooner, we will make every effort to accommodate your request. We do have some pieces in stock for some of our most popular locations. Please call 2017-233-9472 or email Elizabeth@newenglandnauticals.com with requests that we will make every effort to fill.
What Materials are Used?
All anchor pendants and charms are hand cast in New England in either .925 sterling silver, white bronze or silvertone. Silvertone pendants, key rings, bottle openers and charms on expandable bracelets are cast in brass and plated with imitation rhodium ( copper, zink and tin). The silvertone expandable bracelets are made of surgical stainless steel. The map image in your piece is made with photography paper, sealed then encapsulated in epoxy jeweler’s resin and will not be effected by water.
How do I Care for and Clean my Jewelry?
As noted in the materials paragraph, the map image in your piece is encapsulated in epoxy resin and will not be affected by water. Metal bezels, chains and findings can get wet, but chemicals in chlorinated pools, spas etc., salt water or cleaning products (not intended for jewelry cleaning) can cause tarnish or damage over time. All metals including: sterling silver, silvertone and bronze oxidize/tarnish/patina over time. Best practice is to store jewelry when not wearing, in an anti tarnish bag to minimize oxidation and potential tarnish. We recommend cleaning with a jewelry polishing cloth to maintain original shine. We do not recommend using liquid jewelry cleaner on silvertone products.